The company does not accept any refunds unless one of the following situations listed has occurred: If the garment is damaged by shipping or if the actual print of the clothing design is mistreated, the company will be willing to send a new one (This includes i-phone cases, hats and beanies). If the Item is an accessory. In order to get a refund the customer must ship the accessory back to the warehouse. The customer must pay for the shipping expenses to get refunded. Once the product has reached the warehouse, the company will begin the refund procedure to the customer. Once a sale transaction has gone through, that sale has been finalized.
For any shipping concerns please email us (firstname.lastname@example.org). If you have already received a tracking number and you are looking for an update on your shipped package, view the "Track Your Order", on the quick links in the footer below.
Currently we have been experiencing many delays and a high volume of customer care. We apologize in advance if your order is taking some time to arrive, or if you have contacted us via email, and haven't reached out to you yet. We kindly ask, to be patient till we reach back out to you.
Have a blessed day!
Rose Project Family.